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Tricky conversations 2023133W is a Course

Tricky conversations 2023133W

Jun 14, 2023 - Dec 31, 2023

$480 Enrol

Full course description

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Date and time

Wednesday 14 June 2023, 4.00 pm to 5.00 pm

Delivery mode

Online – a Zoom link will be provided 24 hours prior to the event


Teacher, School Leader, Wellbeing Team Member


We all have them, and many of us spend energy and time avoiding them - tricky conversations are part of our everyday lives as educators and school leaders. Equip yourself with the skills to deflect and deal with the angry, the bewildered and those with little self-awareness. Learn strategies for everyday scenarios where tricky conversations occur.

Learn new perspectives and theory of mind skills when dealing with those conversations that escalate quickly. Prepare and respond rather than react with strategic exit strategies and tools that all educators will benefit from. Learn how to initiate tricky conversations to achieve the best outcomes for all.

Key takeaways               

  • strategies to respond and deescalate tricky conversations
  • understanding of ways to initiate tricky conversations to achieve greater outcomes for all
  • tools for setting up conversations for success.


Presenter information


Andrew Fuller   

Dr Andrew Fuller is a clinical psychologist, family therapist, author, speaker and creator of Learning Strengths™. Andrew has worked with over 3,000 schools in Australia, NZ Asia and the UK and with more than 5000,000 young people on core elements of resilience - connect, protect and respect (CPR) and building The Resilient Mindset. Andrew Fuller is a Honorary Fellow at the University of Melbourne and has been a scientific consultant for the ABC and a regular presenter on Radio National. He has established programs for neuroscience and education and the promotion of mental health in schools, substance abuse prevention, and the reduction of violence and bullying, suicide prevention programs and for assisting homeless young people.